Overview
In this video, you will learn about the Client Portal application, including its purpose, features, and navigation.
In this video, you will learn to how to navigate the Service Catalog and submit a ticket. As a technician, this may not be the usual path you take to submit a ticket, but it will be helpful to educate your clients on interacting with the Service Catalog.
In this video, you will learn about the Knowledge Base and some of its basic features.
Download handbook attached to this article.