Overview
ITS' goal is to allow students to get connected and stay connected easily! You can expect a smooth experience connecting to the wireless network with the devices you bring to campus.
Issue
Computers/tablets/smart phones wifi access
- On Windows and macOS computers:
- Choose R-MC wifi and enter your R-MC email address and password and if prompted, choose to connect.
- On iOS devices: Choose R-MC wifi and enter your R-MC email address and password. If you are asked to trust a device certificate, choose "Trust."
- On Android devices < 11.0: Connect your wifi device to the network named "R-MC". The network uses the following parameters:
- Network Security Type: WPA2-Enterprise (also called WPA2 with 802.1X authentication)
- Encryption Type: PEAP
- Phase 2 Authentication Type: MSCHAPv2
- CA Certificate: Select do not validate or do not check.
- Identity: Enter your R-MC email address and password.
- On Android devices 11.0 and higher: Google has changed security options and Google Android devices will need to be onboarded using the On-boarding an Android device directions. As of now, Samsung Android devices are not running "strict Android" so still allow the "do not validate" option and do not need to be onboarded.
- Chromebooks are not a supported platform for most required software apps and are also not compatible with our secure R-MC network.
Computers/tablets/smart phones wired access
Students wishing to connect via Ethernet can simply plug into one of the ports in their residences or a classroom and it will dynamically give them student access.
Notes for wirelessly connectivity
- Forget the "R-MC Connect" network so that your device does not switch back and forth but stays on "R-MC", which is our secure network.
- On Windows: Go to Network & Internet settings > Wi-Fi > Manage known networks and forget the "R-MC Connect" or "R-MC" network.
- On Macs: Go to System Preferences > Network > Advanced > Select the "R-MC Connect" or "R-MC" network and click on the minus sign and hit OK.
- On iPhones/iPads: Go to Settings > Wi-Fi > select the blue information system icon by "R-MC Connect" or "R-MC" and choose Forget network if joined.
- On Androids (Might vary depending on device): Go to Settings > Connections > "R-MC Connect" and select forget.
- Reconnect to the preferred "R-MC" network on your smart phone/tablet/Windows or Apple computer with email address and current password.
- Each time you change your R-MC account password, you will need to forget the "R-MC" network and reconnect to it again with your new password if your device is not on-boarded.
Troubleshooting
Submit a Fix Network Connection request for computers and devices that have previously worked correctly.