Overview
In certain instances, unsolvable issues using the DocuWare Printer may occur. Additionally, it might not be possible to print PDF files or from some applications, e.g. SAP.
As an example, when users encounter random or unrecognizable characters within the document after using the DocuWare Printer to send the document or email to DocuWare Cloud.
DocuWare provides an alternative postscript printer called DocuWare Printer PS that is a recommended alternative to the normal DocuWare Printer if these issues are encountered.
Installation
DocuWare Printer PS needs to be installed in addition to DocuWare Printer on all client machines.
Please let a member of the Applications Team know directly if this issue is encountered by reporting the issue. We will coordinate with you a time to install the DocuWare Printer PS.