My Recently Visited Services

Request assistance with troubleshooting audio issues within Teams.

Adjustments to temperature and/or humidity, repairs and problems with ventilation

Recover files from OneDrive/SharePoint/Teams or a Network Drive

Self-service Password Management

Connect a personally-owned device to the college network for the first time.

Lock issues and key requests

Request an item be delivered or moved

Report a supported application that isn't working as expected

Extra clean/vacuum/dust/mop request

Request extra trash removal

Report pot holes, gravel needs, or sign issues

Ceiling, wall, or floor damage repairs
Door or window repairs
Roof leak repairs
Hang items
Signs

Request assistance getting back into account or updating authentication methods

Report issue with a device's camera while in a Teams meeting.

Generic ticket request to be used ONLY if you cannot find an appropriate service

Electrical outlet not working
Install new outlets
Other electrical issues

Report insects and other pests

Enroll or re-enroll in Duo for access to protected RMC services

Troubleshoot Email that Isn't Updating or Synchronizing

Request installation, annual time change, or clock issue

Update a user account's permissions for access to college resources

Restore network connection to a personal or college-owned device.

Request removal of an item or trash from the grounds

Unlock a user account

Request recovery of Outlook emails and/or folders