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Services or Offerings?
Accidental Clean-Up
  1. Services
  2. Physical Plant
  3. Housekeeping
Report spills, standing water, broken glass, odors, and biohazards
Appliances
  1. Services
  2. Physical Plant
  3. Maintenance
Request service on college-owned appliances
Application Error Message
  1. Services
  2. Information Technology
  3. Desktop Software Applications
Report a supported application that isn't working as expected
Athletic Field Requests
  1. Services
  2. Physical Plant
  3. Auxiliary Services
Assistance or report issues with athletic fields
Blinds and Shades
  1. Services
  2. Physical Plant
  3. Auxiliary Services
Hang or repair blinds/shades
Can't Access Sharepoint or Teams File/Site
  1. Services
  2. Information Technology
  3. Communication and Collaboration
  4. Virtual Meetings and Cloud File Sharing
Report an issue with access to SharePoint or Teams data.
Can't Share Screen
  1. Services
  2. Information Technology
  3. Communication and Collaboration
  4. Virtual Meetings and Cloud File Sharing
Request assistance when screen sharing is problematic in Microsoft Teams.
Carpentry
  1. Services
  2. Physical Plant
  3. Maintenance
Ceiling, wall, or floor damage repairs
Door or window repairs
Roof leak repairs
Hang items
Signs
Change Account Permissions
  1. Services
  2. Information Technology
  3. Logins and Permissions
Update a user account's permissions for access to college resources
Clocks
  1. Services
  2. Physical Plant
  3. Auxiliary Services
Request installation, annual time change, or clock issue
Computer's Camera Doesn't Work
  1. Services
  2. Information Technology
  3. Communication and Collaboration
  4. Virtual Meetings and Cloud File Sharing
Report issue with a device's camera while in a Teams meeting.
Connect a New Personal Device
  1. Services
  2. Information Technology
  3. Wi-Fi and Network
Connect a personally-owned device to the college network for the first time.
Duo Multi-factor Authentication
  1. Services
  2. Information Technology
  3. Security
Enroll or re-enroll in Duo for access to protected RMC services
Electrical
  1. Services
  2. Physical Plant
  3. Maintenance
Electrical outlet not working
Install new outlets
Other electrical issues
Elevator
  1. Services
  2. Physical Plant
  3. Maintenance
Report issues with an elevator