Information Technology

Categories (9)

College-wide Administrative Systems

Request assistance or improvements to integrations/processes

Communication and Collaboration

Email, video conferencing, digital communication, and collaboration

Desktop and Mobile Computing

Request a new laptop or workstation, remove a computer or repair a broken laptop or workstation

Desktop Software Applications

Request approval, installation, update or removal of an application on a college-issued asset

Logins and Permissions

Request new user accounts, changes to user information or permissions, or the removal of user accounts

Security

Services that provide security, data integrity, and compliance for institutional activities

Technology Enhanced Spaces

Request audio-visual technology support in classrooms, public areas, and conference/meeting rooms

Wi-Fi and Network

Services Related to Wi-Fi and Network

Printers

ITS coordinates service for network printers from Konica-Minolta only and do not offer services for desktop printers

Services (1)

General Request

Generic ticket request to be used ONLY if you cannot find an appropriate service