Service Description
Request assistance if your RMC-sponsored OneDrive files are not available or syncing on your device or across devices.
Self-help References:
Information Needed For The Request
To diagnose OneDrive sync issues, we need to gather information about when the problem started, which files/folders are affected, the type of files, and any error messages or indicators seen.
Estimated Time Required
Most issues can be resolved by signing out and back into OneDrive, updating Office or updating the operating system.
Estimated Cost
There is no cost for this service.