Service Description
Microsoft MFA is required for retirees and alumni who have retained access to their account to sign into their RMC account using a one-time password code or phone call to increase account security. This service provides assistance if you forgot your password and your registered phone or personal email address has changed.
Information Needed For The Request
You will be required to verify identity and provide the phone number or email address on record that needs to be updated.
Estimated Time Required
This request can usually be provided during first contact once identity has been verified.
Estimated Cost
There is no cost for this service.